Dialogue in Silence: How Provincial Museum Redefined Cultural Experience with YINGMI Whisper Audio Guide
After opening its new wing, the Provincial Museum saw daily footfall exceed 8,000. Traditional guide megaphones created a "cacophony of noise," leading to a 15% complaint rate. Crucially, simultaneous tours caused informational interference, undermining the visitor experience.
A Special Scenario Challenge:
During the 2024 Spring Festival, the museum needed to host a Japanese cultural delegation, a local student research group, and general visitors simultaneously—each requiring distinct, uninterrupted commentary.
The Intelligent Solution: YINGMI Multi-Channel Cultural Guide System
The museum deployed a customized system featuring:
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16 Parallel Channels: Independent channels for different groups.
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Voice Auto-Gain Technology: Guides could speak naturally while the system optimized output.
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Multi-Language Sync Support: Real-time translation transmission to dedicated channels.
Practical Application Case:
During the "Silk Road Artefacts Special Exhibition" in March 2024, the system enabled a novel experience. Curator Wang shared: "By the Tang Dynasty gilded silver vase, I could explain its repoussé technique in depth to experts via their headsets, while a student group nearby listened to historical context, and general visitors heard the standard tour—three distinct narratives coexisted seamlessly in one space."
Tangible Outcomes:
After six months:
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Group tour efficiency increased by 60%.
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Average visitor dwell time extended by 25 minutes.
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Complaints about "noisy halls" decreased by 92%.
Industry Insight:
YINGMI facilitates a paradigm shift from "broadcast guiding" to precise audio delivery. As a portable audio guide system, it helps museums become sanctuaries for quiet cultural contemplation. Museums can also offer audio guide online as a supplementary resource.